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Genuine parts for Mercedes-Benz cars, vans and trucks can be ordered online via a global, cross-brand replacement parts platform called partslink24. The recently introduced portal, which incorporates Mercedes-Benz’s Smart brand, consolidates Daimler’s parts divisions into a single entity and facilitates a uniform ordering system.
According to a statement released by the company: “Partslink24 is independent and ef cient: the portal enables independent garages to order genuine and reconditioned parts through authorised Mercedes-Benz dealers – around the clock, 24 hours a day, seven days a week.”
Delivery is effected via the Mercedes-Benz distribution network. The market launch has already taken place in Germany and the Netherlands, with other markets to follow in due course.